6 general skills or competencies (Job family competencies) for Intellectual Property Support Manager
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Explains the procedures and best practices related to document management functions.
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Level 2 Behaviors
(Light Experience)
Supports implementation of process changes on document management to ensure smooth file organization.
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Level 3 Behaviors
(Moderate Experience)
Reviews and finalizes all document change requests by the appropriate department on time.
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Level 4 Behaviors
(Extensive Experience)
Provides effective document management following relevant policies and procedures.
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Level 5 Behaviors
(Mastery)
Leads the development of a document lifecycle to ensure compliance and reduce errors.
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Skill definition-Converting, capturing, and processing data into digital formats to allow document integration into business processes.
Level 1 Behaviors
(General Familiarity)
Explains the workflow design of document processing and management.
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Level 2 Behaviors
(Light Experience)
Files paper documents for processing according to classification categories.
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Level 3 Behaviors
(Moderate Experience)
Prepares paperwork to ensure completion and conformance of documents to processing guidelines.
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Level 4 Behaviors
(Extensive Experience)
Oversees the processing of all documents to detect and avoid document errors.
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Level 5 Behaviors
(Mastery)
Leads document processing by validating data for complex issues across multiple systems.
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6 soft skills or competencies (core competencies) for Intellectual Property Support Manager
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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Summary of Intellectual Property Support Manager skills and competencies
There are 0 hard skills for Intellectual Property Support Manager.
6 general skills for Intellectual Property Support Manager, Document Management, Document Processing, Records Management, etc.
6 soft skills for Intellectual Property Support Manager, Standard Operating Procedures (SOP), Attention to Detail, Confidentiality, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Intellectual Property Support Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be proficient in Confidentiality.